top of page

FAQ

  • Hvordan tilføjer jeg et nyt spørgsmål og svar?
    For at tilføje et nyt ofte stillede spørgsmål, følg disse trin: 1. Klik på knappen "Administrer ofte stillede spørgsmål 2. Fra dit websteds dashboard kan du tilføje, redigere og administrere alle dine spørgsmål og svar 3. Hvert spørgsmål og svar skal føjes til en kategori 4. Gem og udgiv.
  • Kan jeg indsætte et billede, en video eller en gif i mine ofte stillede spørgsmål?
    Ja. Følg disse trin for at tilføje medier: 1. Gå ind i appens indstillinger 2. Klik på knappen "Administrer ofte stillede spørgsmål 3. Vælg det spørgsmål, du vil føje medier til 4. Når du redigerer dit svar, skal du klikke på kamera-, video- eller GIF-ikonet 5. Tilføj medier fra dit bibliotek.
  • Hvordan redigerer eller fjerner jeg "Ofte stillede spørgsmål"-titlen?
    Du kan redigere titlen fra fanen Indstillinger i appen. Hvis du ikke ønsker at vise titlen, skal du blot deaktivere titlen under "Info, der skal vises".
  • What is the lead time for an export order?
    The lead time for an export order depends on the size and complexity of the order, but on average it takes 4-6 weeks from the time of order to delivery.
  • How does Aztec Expo handle shipping and logistics for exports?
    Aztec Expo has established partnerships with reliable and efficient shipping companies to ensure safe and timely delivery of its products to its customers. The company also has a dedicated logistics team to handle all export shipments.
  • What is the minimum order quantity (MOQs) for exports?
    The minimum order quantity for exports depends on the product and the country of destination, but it is usually between 10-50 pieces.
  • How does Aztec Expo handle product warranties for exports?
    Aztec Expo offers a six month warranty on all of its products, covering any defects in material or workmanship. For exports, the company can provide warranty support through its local partners or through its own service teams.
  • How does Aztec Expo handle payment for exports?
    Aztec Expo accepts a variety of payment methods, including Cash in advance, wire transfer (TT), letter of credit (from a reputed bank) and PayPal. The company also offers flexible payment terms to meet the needs of its customers.
  • What is the return policy for exported products?
    Aztec Expo has a strict quality control process to ensure that all exported products meet its high standards, but in the event that a customer is not satisfied with their purchase, the company will work to resolve the issue and provide a satisfactory solution.
bottom of page