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FAQ

  • Come faccio ad aggiungere una nuova domanda e risposta?
    Per aggiungere una nuova FAQ segui questi passaggi: 1. Fai clic sul pulsante "Gestisci domande frequenti 2. Dalla dashboard del tuo sito puoi aggiungere, modificare e gestire tutte le tue domande e risposte 3. Ogni domanda e risposta dovrebbe essere aggiunta a una categoria 4. Salva e pubblica.
  • Posso inserire un'immagine, un video o una gif nelle mie FAQ?
    Sì. Per aggiungere contenuti multimediali, segui questi passaggi: 1. Accedi alle Impostazioni dell'app 2. Fai clic sul pulsante "Gestisci domande frequenti 3. Seleziona la domanda a cui desideri aggiungere i media 4. Quando modifichi la tua risposta, fai clic sull'icona della fotocamera, del video o della GIF 5. Aggiungi contenuti multimediali dalla tua libreria.
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    Puoi modificare il titolo dalla scheda Impostazioni nell'app. Se non desideri visualizzare il titolo, disattiva semplicemente il titolo in "Informazioni da visualizzare".
  • What is the lead time for an export order?
    The lead time for an export order depends on the size and complexity of the order, but on average it takes 4-6 weeks from the time of order to delivery.
  • How does Aztec Expo handle shipping and logistics for exports?
    Aztec Expo has established partnerships with reliable and efficient shipping companies to ensure safe and timely delivery of its products to its customers. The company also has a dedicated logistics team to handle all export shipments.
  • What is the minimum order quantity (MOQs) for exports?
    The minimum order quantity for exports depends on the product and the country of destination, but it is usually between 10-50 pieces.
  • How does Aztec Expo handle product warranties for exports?
    Aztec Expo offers a six month warranty on all of its products, covering any defects in material or workmanship. For exports, the company can provide warranty support through its local partners or through its own service teams.
  • How does Aztec Expo handle payment for exports?
    Aztec Expo accepts a variety of payment methods, including Cash in advance, wire transfer (TT), letter of credit (from a reputed bank) and PayPal. The company also offers flexible payment terms to meet the needs of its customers.
  • What is the return policy for exported products?
    Aztec Expo has a strict quality control process to ensure that all exported products meet its high standards, but in the event that a customer is not satisfied with their purchase, the company will work to resolve the issue and provide a satisfactory solution.
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