Store Policy
Customer Care
At Aztec Expo, our top priority is providing outstanding customer service and ensuring that all of our customers are completely satisfied with their purchases. To this end, we have established the following customer care policy:
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Responsive and Professional Support: Our customer care team is available to answer any questions and assist with any concerns you may have. We respond to all inquiries in a prompt and professional manner.
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High-Quality Products: All of our furniture, home decor, lighting, and rug products are of the highest quality and manufactured to strict standards. We stand behind our products and are committed to providing the best possible customer experience.
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On-Time Delivery: We understand the importance of timely delivery and work hard to ensure that all of our products are delivered on schedule. If there are any issues with delivery, our customer care team will work with you to resolve the issue as quickly as possible.
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Warranty and Repair Services: All of our products are covered by a one-year warranty for any manufacturing defects. If you experience a problem with your product, we will work with you to resolve the issue in a timely and satisfactory manner.
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Flexible Payment Options: We offer flexible payment options to meet the needs of our customers, including payment in advance, wire transfer, letter of credit, and PayPal.
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Continuous Improvement: We are constantly working to improve our products and customer care services. If you have any feedback or suggestions, please let us know.
If you have any questions or concerns about our customer care policy, please contact us at aztecexport@gmail.com. We are always here to help and ensure that your experience with Aztec Expo is a positive one.
Privacy & Safety
Privacy Policy for Aztec Expo
Aztec Expo is committed to protecting the privacy of its customers and users. This Privacy Policy outlines the type of information we collect and how we use, disclose and protect such information. By using our services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.
Information Collection:
Aztec Expo collects personal information from customers and users, such as name, address, email address, phone number, and payment information. This information is used to provide our services, process transactions, respond to inquiries, and improve our offerings. We may also collect information about your use of our services, such as the pages you visit and the features you use.
Use of Information
Aztec Expo uses collected information to provide and improve our services, process transactions, respond to inquiries, and send promotional materials and other communications. We may also use the information to personalize your experience, to improve our offerings and to develop new products and services.
Disclosure of Information
Aztec Expo will not sell, trade or rent your personal information to third parties. We may share your information with our affiliates and service providers for the purpose of providing and improving our services. We may also disclose information when required by law or in response to a lawful request from a government or law enforcement agency.
Protection of Information
Aztec Expo takes reasonable steps to protect the security of your personal information. We use industry-standard security measures, such as encryption, firewalls, and secure socket layer (SSL) technology, to protect your information from unauthorized access and disclosure.
Cookies and Other Tracking Technologies
Aztec Expo may use cookies and other tracking technologies to collect information about your use of our services. Cookies are small text files stored on your device that remember your preferences and enable us to personalize your experience. You can control the use of cookies through your browser settings.
Changes to Privacy Policy
Aztec Expo reserves the right to change this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our services after the posting of any changes constitutes your acceptance of such changes.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at aztecexport@gmail.com. We will respond to your inquiry as soon as possible.
This Privacy Policy is effective as of December 2021.
Wholesale Inquiries
Bulk Order Policy for Aztec Expo
At Aztec Expo, we understand the needs of businesses that require large quantities of products for their operations. Our bulk order policy is designed to provide the best possible service and pricing for our customers who place bulk orders.
Quantity Requirements
A bulk order is defined as an order of 10 Items. Orders below this quantity will be processed as regular orders and subject to standard pricing.
Discounts
Aztec Expo offers bulk order discounts to customers who place large orders. The exact discount will depend on the quantity ordered and the products being purchased. Our sales team will be happy to provide a quote for your bulk order and discuss the available discounts.
Lead Time
Bulk orders may require a longer lead time for delivery. Our sales team will provide an estimated lead time for each bulk order based on the quantity ordered and the products being purchased. We will make every effort to meet the estimated lead time, but please note that it may be subject to change.
Payment Terms
For bulk orders, Aztec Expo requires a 20% deposit at the time of the order. The balance is due through TT. We accept a variety of payment methods, including bank transfer, credit card, and PayPal. Our sales team will provide details on the payment options available for your bulk order.
Return Policy
Aztec Expo does not accept returns for bulk orders. However, we stand behind the quality of our products and will make every effort to resolve any issues that may arise. If there is a problem with your bulk order, please contact us within [insert time period] and we will work with you to find a resolution.
Shipping
Aztec Expo offers shipping worldwide. The shipping cost for bulk orders will depend on the quantity ordered, the products being purchased, and the shipping destination. Our sales team will provide a shipping quote for your bulk order.
This bulk order policy is subject to change without notice. If you have any questions about our bulk order policy, please contact us and one of our sales representatives will be happy to assist you.
Payment Methods
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Bank Transfer: Aztec Expo accepts payments through bank transfers in local and foreign currencies. The company will provide customers with its bank details for the transfer.
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Credit/Debit Cards: Aztec Expo accepts payments through credit and debit cards of all major brands. This is a convenient option for customers who prefer to make payments online.
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PayPal: Aztec Expo also accepts payments through PayPal, a secure and reliable platform for online transactions.
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Letters of Credit (L/C): Aztec Export accepts letters of credit as a form of payment. A letter of credit is a guarantee from a bank that a buyer's payment to a seller will be received on time and for the correct amount.
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Cash on Delivery (COD): For local deliveries, Aztec Expo offers cash on delivery as a payment option. The customer pays the full amount upon receipt of the goods.
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Advance Payment: Aztec Expo accepts advance payments for orders. This is a convenient option for customers who prefer to pay for their orders in advance.
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Installments: For large orders, Aztec Expo offers the option of paying in installments. The company will provide customers with a payment schedule based on the agreed terms and conditions.
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Billing: Aztec Expo also provides billing services for its customers. Customers can receive an invoice for the goods they have purchased and make payments accordingly.
These are the payment options currently offered by Aztec Expo. The company is constantly exploring new ways to make payments more convenient and accessible for its customers.